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Date:109-08-05
Division:運輸管理科
Click:46

“A Small but Certain Happiness!” Kaohsiung City Rehabilitation Bus’s Fast Medical Admission Service Shortens Wait Times

“A Small but Certain Happiness!” Kaohsiung City Rehabilitation Bus’s Fast Medical Admission Service Shortens Wait Times
Kaohsiung NewsThe Transportation Bureau of Kaohsiung City stated that since May 2020 it has been collaborating with the Kaohsiung Medical University Chung-Ho Memorial Hospital (KMUH) on the "Fast Medical Admission Service", which aroused enthusiastic responses from the public. Patients who take the rehabilitation bus to KMUH can now save an average of 30 minutes of wait times. Currently, other health care facilities such as Chang Gung Memorial Hospital and E-Da Hospital are also evaluating the feasibility of the implementation.
The Transportation Bureau indicated that about 80% of the passengers taking the rehabilitation bus have severe disability identification, and 60% of them age 60 and above. The Transportation Bureau noticed that it takes rehabilitation bus users considerably longer time for transportation and hospital visits due to physical challenges; therefore, it has been collaborating with KMUH to launch the “Fast Medical Admission Service” since May 22, 2020.
The Acting Director-General of the Transportation Bureau Chang Shu-Chuan pointed out that through an interface between the booking system of the rehabilitation bus and the outpatient system of KMUH, the hospital is informed in advance about when a patient will be arriving and leaving, allowing medical staffs to arrange medical services beforehand according to the real-time situation. This service reduces patients’ chance of missing their return trip due to long admission times, increases the service frequency of rehabilitation buses, and promotes resource use efficiency.
The Transportation Bureau stated that this convenient service has been recognized by patients and their families and has drawn wide attention. The Taipei City Government, New Taipei City Government, and Tainan City Government are inquiring about this service; Chang Gung Memorial Hospital and E-Da Hospital have also asked about it and are now evaluating the feasibility of the implementation.
The operator of the rehabilitation bus, Kaohsiung Bus (Kbus), pointed out that through Fast Medical Admission Service, patients’ hospital visit times have reduced from 2 hours to less than 90 minutes, saving 30 minutes from each visit. Kbus is also promoting the service by sending text messages “Take Rehabus to KMUH and enjoy Fast Medical Admission Service.” The Transportation Bureau and Kbus will continue to discuss the adoption of Fast Medical Admission Service with other health care facilities to shorten hospital visit times for patients taking the rehabilitation bus. Citizens are welcome to make full use of the service.
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Updated:2020-09-21